You're the best operator in your building. That's the problem.
I help $1–3M restoration and trades owners stop working in the business and start running it. Not theory from a consultant who read about your job in a book — straight talk from a guy who's stood in every chair in your shop. Broom to C-suite, 30 years, and I'm a sitting COO right now.
30+ Years in the Field
Pushing a Broom to COO
Every chair in the building
I can describe your shop without setting foot in it.
Everything runs through you — the big calls and the ones that shouldn't need you at all. You've got three or four people carrying the whole place from memory, and losing one is the thing you don't sleep over. The standard lives in your head. So does the pricing logic and the right way to close a file.
You're not lazy and you're not dumb. You're drowning. There's a difference — and nobody ever showed you the other half of the game.
I lived that. I'll show you.
30 years ago I started pushing a broom. Since then: tech, estimator, PM, national CAT teams, large loss, branch manager, VP of operations — and sitting COO of a national restoration company right now.
I also owned my own shop. And failed at it. Best tuition I ever paid, because I made every mistake you're making and now I see them coming a mile off. Most consultants in this space are former operators telling you what they did back when. I'm in the chair this week, with real money on the line. My war stories aren't nostalgia. They're current.
Answer a handful of straight questions and I'll send you a real read on your shop — where it's strong and where it's quietly leaking. Takes about five minutes. No pitch, just the truth the way I'd tell it across the hood of a truck.